web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :

Community blogs

Dynamics 365 Community / Blogs

Featured

Customer experience | ...
Microsoft named a Leader in The Forrester Wave™: Customer Relationship Management,...
Agathe Neulet Moderator
Like (0)
Customer experience | ...
Unlock insights with Business performance analytics in Microsoft Dynamics 365
Agathe Neulet Moderator
Like (0)
Customer experience | ...
Accelerating sales with unified data in the AI era
Agathe Neulet Moderator
Like (0)
Customer experience | ...
2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, an...
Agathe Neulet Moderator
Like (0)

Latest blog posts

View all
Like (0)
Microsoft named a Leader in The Forrester Wave™: Customer Relationship Management,...

Today, we’re delighted to announce that Microsoft has been named a Leader in The Forrester Wave™: Customer Relationship Management, Q1 2025. The post Microsoft named a Leader in The Forrester Wave™: Customer Relationship Management, Q1 2025 [http...

Agathe Neulet Moderator
Like (0)
Unlock insights with Business performance analytics in Microsoft Dynamics 365

In today’s fast-changing world, financial, operational, and organizational leaders must respond to shifting demands and market volatility with agility. Yet, many organizations rely on disconnected spreadsheets, multiple systems, and static reports...

Agathe Neulet Moderator
Like (0)
Accelerating sales with unified data in the AI era

AI-powered customer profiling enables a shift from reactive decision making by sales teams to proactive customer engagement. The post Accelerating sales with unified data in the AI era [https://www.microsoft.com/en-us/dynamics-365/blog/business-l...

Agathe Neulet Moderator
Like (0)
2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, an...

We’ve published the 2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and role-based Copilot offerings. These plans are a compilation of the new capabilities planned to be released between April 2025 and September 202...

Agathe Neulet Moderator
Like (0)
Microsoft named a Leader in the 2024 Gartner® Magic Quadrant™ for B2B Marketing Au...

Microsoft has been recognized as a Leader in the 2024 Gartner Magic Quadrant™ for B2B Marketing Automation Platforms.  The post Microsoft named a Leader in the 2024 Gartner® Magic Quadrant™ for B2B Marketing Automation Platforms  [https://www.mic...

Agathe Neulet Moderator
Like (2)
Transition to real-time marketing and transform your Customer Experience

Customer experience has significantly transformed in recent years, moving away from linear buying journeys and one-size-fits-all approaches. Nowadays, customers expect digitally enabled, hyper-personalized experiences. To stay competitive, organizati

Jim Nakashima
Like (0)
Optimize experiences for sellers and marketers with Dynamics 365

Discover how Dynamics 365 helps customer experience leaders do more with lessLeaders of organizations in every region and industry are cautiously navigating business decisions of 2023. The recent economic turbulence has forced companies to evaluat...

Agathe Neulet Moderator
Like (0)
Use generative AI to drive customer engagement with 2023 release wave 1 for Dynami...

In today’s unpredictable market conditions, companies are looking to do more with less, and delivering exceptional customer experiences is necessary to both acquire new customers and retain and increase the lifetime value of existing custome...

Agathe Neulet Moderator