News and Announcements icon

Dynamics 365 CommunityForums Guides forum Is Dynamics a CRM or CE?

Guides forum

Suggested answer

Is Dynamics a CRM or CE?

(1) Share

Report

Report

Posted on by CU04051026-0

2

Is Dynamics a CRM or CE?

Categories:

All responses Img

All responses (2)

Answers Img

Answers (0)

Cui Hao on at

Like (0)

Report

Is Dynamics a CRM or CE?

Hi,

If it solves your problem, please mark it as verified to help other community members find more problems.
You can also ask me any other questions you have.

Best regards,
Cui Hao
Suggested answer

Cui Hao on at

Like (0)

Report

Is Dynamics a CRM or CE?

Microsoft Dynamics 365 Customer Engagement CE is a cloud-based customer relationship management (CRM) system that lets you engage with your business’ most prized asset: Customers. The reference links are as follows :
Microsoft Dynamics 365 Customer Engagement (CE) CRM Customization vs. Configuration (dynamicconsultantsgroup.com)
Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights. Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer. If you want to know more about dynamics, you can refer to the following links:
Overview of Dynamics 365 apps and resources - Dynamics 365 | Microsoft Learn

Best regards,
Hugh Cui

Helpful resources

News and Announcements

Power Platform community announcement details, link, and/or description

Community Forum Filters

Quick Links

Leaderboard

#1

André Arnaud de Cal... 283,860 Moderator

#2

Ludwig Reinhard Microsoft Employee

#3

Martin Dráb 225,155 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans