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Microsoft Dynamics 365 | Integration, Dataverse...
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User Unable to Access Power Platform Admin Center Despite Environment Role Assignment

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Hi Community,

 

We usually handle Power Apps deployments across multiple environments in our organization. As part of that, I assign roles to members of the Data team so they can view specific environments.

 

Recently, one of the users I assigned a role to (in an environment) mentioned he is unable to access the Power Platform Admin Center from his account.

 

My questions are:

 

  •  

    What specific roles or permissions are required for a user to view/access the Power Platform Admin Center?


  •  

    Does assigning roles like Environment Maker or System Customizer inside an environment automatically grant access to the Admin Center, or is there a separate configuration needed?


  •  

    Should the user be added as a Power Platform Admin, Dynamics 365 Admin, or any other role at the tenant level?



  •  
 

Would really appreciate if someone could clarify the correct configuration and steps to enable Admin Center visibility for such users.

 

Thanks in advance!

I have the same question (0)
  • Suggested answer
    DAnny3211 Profile Picture
    Moderator on at
    User Unable to Access Power Platform Admin Center Despite Environment Role Assignment

    Hi there,

    Great questions! Accessing the Power Platform Admin Center requires more than just environment-level roles. Here's a breakdown to help clarify:

    1. Environment Roles vs. Tenant Roles

    Roles like Environment Maker or System Customizer only grant permissions within the environment—they do not provide access to the Power Platform Admin Center itself.

    2. Required Roles for Admin Center Access

    To allow a user to view and manage environments in the Admin Center, they need one of the following tenant-level roles assigned via Microsoft 365 Admin Center or Azure AD:

    • Power Platform Admin
    • Dynamics 365 Admin
    • Global Admin (not recommended unless necessary)

    These roles provide visibility across environments and access to administrative features in PPAC.

    3. How to Assign the Role

    You can assign these roles by:

    • Going to Microsoft 365 Admin Center > Roles
    • Selecting the appropriate role (e.g., Power Platform Admin)
    • Adding the user to that role

    Alternatively, use Azure Active Directory > Roles and administrators for more granular control.


    Let me know if you'd like help assigning roles or verifying access.

    If this answer was helpful, please consider marking it as accepted.
    Best regards,
    Daniele

  • Suggested answer
    Muhammad Shahzad Shafique Profile Picture
    Most Valuable Professional on at
    User Unable to Access Power Platform Admin Center Despite Environment Role Assignment
    1. To view environments in the Power Platform Admin Center, a user needs one of the following tenant-level roles in Azure Active Directory (Microsoft Entra):
    • Power Platform Admin
    • Dynamics 365 Admin
    • Global Admin
     
    1. No, assigning Environment Maker, System Customizer, or other Dataverse security roles only grants access within that specific environment in apps—not the Admin Center.
     
    1. Go to Microsoft Entra (Azure AD)
      Assign the user to one of these roles under Roles and administrators:
      1. Power Platform Admin (least privileged, preferred)
      2. Dynamics 365 Admin (if they need Dynamics admin access too)
      3. Global Admin (only if absolutely necessary)

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