Hi there,
Great questions! Accessing the Power Platform Admin Center requires more than just environment-level roles. Here's a breakdown to help clarify:
1. Environment Roles vs. Tenant Roles
Roles like Environment Maker or System Customizer only grant permissions within the environment—they do not provide access to the Power Platform Admin Center itself.
2. Required Roles for Admin Center Access
To allow a user to view and manage environments in the Admin Center, they need one of the following tenant-level roles assigned via Microsoft 365 Admin Center or Azure AD:
- Power Platform Admin
- Dynamics 365 Admin
- Global Admin (not recommended unless necessary)
These roles provide visibility across environments and access to administrative features in PPAC.
3. How to Assign the Role
You can assign these roles by:
- Going to Microsoft 365 Admin Center > Roles
- Selecting the appropriate role (e.g., Power Platform Admin)
- Adding the user to that role
Alternatively, use Azure Active Directory > Roles and administrators for more granular control.
Let me know if you'd like help assigning roles or verifying access.
If this answer was helpful, please consider marking it as accepted.
Best regards,
Daniele