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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Sync lead insights on ...
Customer Insights - Journeys forum
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Sync lead insights on parent contact insights

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Posted on by Megancs98 54
Hi! 
 
Is it possible to sync realtime lead insights to the parent contact insights? My client would like to be able to see eg. emails send to a lead on the related contacts inisghts tab. 
 
Thanks! 
Categories:
Analytics and Insights
  • CU18060655-2 Profile Picture
    CU18060655-2 2 on at
    Sync lead insights on parent contact insights
    To synchronize lead details with key contact information in real time, you can use the SAP Communication History feature       
     
     
                                                                                                                                                                     slice master
  • Megancs98 Profile Picture
    Megancs98 54 on at
    Sync lead insights on parent contact insights
    Thanks you very much! 
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Sync lead insights on parent contact insights
    Hi,
     
    Unfortunately, this feature is not currently supported.
     
    A user has suggested a similar idea, and you can ask your colleagues to upvote it.
    Our product team has direct visibility of these ideas, and they will implement it on the basis of the highest number of votes received.
     
    Best Regards,
    Dengliang Li
     
     

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