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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / AI in Dynamics 365 new...
Customer experience | Sales, Customer Insights,...
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AI in Dynamics 365 new updates

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Posted on by Soundari Anandan 16 Super User 2025 Season 2
Microsoft Copilot and related AI experiences are exciting, and they open up whole new worlds of possibility. But with a Copilot for just about every Microsoft product, including Dynamics 365 apps, and information about how to get and use AI capabilities in your business scattered across various documentation libraries, it can be challenging to know where to start.
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Dynamics 365 Customer Insights - Data
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    Soundari Anandan Profile Picture
    Soundari Anandan 16 Super User 2025 Season 2 on at
    AI in Dynamics 365 new updates
    Generative AI is a type of artificial intelligence that can create new content or data for you based on your input or prompt. For example, generative AI can write text, generate images, compose music, or synthesize speech. Microsoft offers a range of AI models and services in Azure, such as Azure Cognitive Services
  • Soundari Anandan Profile Picture
    Soundari Anandan 16 Super User 2025 Season 2 on at
    AI in Dynamics 365 new updates
    AI capabilities in Dynamics 365 exclusively use Microsoft Azure services. We chose the Azure cloud because Azure services are built to Microsoft

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