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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Upgrade from PSA to PO
Finance | Project Operations, Human Resources, ...
Suggested answer

Upgrade from PSA to PO

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Posted on by Dylan Cruz 58

Hi!

I have been trying to upgrade from PSA to PO lately.

Even when we accomplish all the pre-requisites (we even created a sandbox environment withouth data but with all of the customizations from PROD), we keep getting this error:

ProjectOperations_Anchor

PackageImportFailed Import Failed status encountered.

It's important for us to keep the customizations, not the data at all. But this is getting in our way, not finding any solution at all.

If you know how to solve this problem, it'll be very helpful.

Thanks!

I have the same question (0)
  • Javier Martinez Profile Picture
    Javier Martinez 5 on at
    Upgrade from PSA to PO
    Can you explain this in more detail to find the error? We are encountering the same error
  • Suggested answer
    Fhd Profile Picture
    Fhd on at
    Upgrade from PSA to PO
    You need to go Settings in your Project Service App and look for Upgrade Logs. That's where you see the error details. 
  • AsyaKf Profile Picture
    AsyaKf 6 on at
    Upgrade from PSA to PO
  • Dylan Cruz Profile Picture
    Dylan Cruz 58 on at
    RE: Upgrade from PSA to PO

    Hi!

    I think that I have tried this before because the process was not in the environment.

    Thanks for your advice

  • Ehab@gobiit Profile Picture
    Ehab@gobiit 64 on at
    RE: Upgrade from PSA to PO

    Try the following in a sandbox.

    Log into the CRM org> Advanced settings>Customizations>Customize the system> SdkMessageProcessingSteps

    Under the processes names, filter anything that contains "msdyn_projectparameter" and delete Project Service Core - Post Update of msdyn_projectparameter

    Try to install Project Ops again.

    Good luck.

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