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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / The work items could n...
Finance | Project Operations, Human Resources, ...
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The work items could not be created for the Visual Studio Team Services project. Please verify the Visual Studio Team Services account has permissions to create and delete work items and then retry

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Posted on by Amr Zakaria Mohamed 15

Hi,

I am upgrading from AX2012 R2 to D365 V10. After uploading model store in LCS project, i have run code analyzer which converts model store into deploy able package. This step is continuously failing and giving error "The work items could not be created for the Visual Studio Team Services project. Please verify the Visual Studio Team Services account has permissions to create and delete work items and then retry." My user is project owner and have granted all permissions including "Create and delete work items" in DevOps as well, still getting same error.

The work items could not be created for the Visual Studio Team Services project. Please verify the Visual Studio Team Services account has permissions to create and delete work items and then retry

When I am searching for solutions, I found it is bug in LCS and suppose that mean it is successfully, so how can I know it is successfully or not?

I will be appreciated if you inform me what the next step, when I pass this error,

How can I Resolve the upgrade issue?

I would like to inform you I cannot contact with the LCS Support

LCS Support

 

Categories:
Development / Customization / SDK
Administration and Setup
On-prem Implementation
  • WillWU Profile Picture
    WillWU 22,342 on at
    RE: The work items could not be created for the Visual Studio Team Services project. Please verify the Visual Studio Team Services account has permissions to create and delete work items and then retry

    Hi Mohamed,

    Please check this old thread:

    https://community.dynamics.com/365/financeandoperations/f/dynamics-365-for-finance-and-operations-forum/371907/while-d365-code-upgrade-getting-work-item-permission-error-in-team-foundation-service.

    "This is a known issue on some accounts, which happens at the end of the upgrade. If you receive this error, the code upgrade has actually successfully completed - it just won't have created the work items. If customer wants to know the tasks, they can use the Excel sheet that is on the code upgrade.

    So to summarize - this error can safely be ignored and happens after the code upgrade has successfully completed and checked in all the code to source control. Customer can ignore this error and proceed with the remaining work for their upgrade."

    So you can do the left work.

    Hope this helps.

     

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,146 on at
    RE: The work items could not be created for the Visual Studio Team Services project. Please verify the Visual Studio Team Services account has permissions to create and delete work items and then retry

    LCS is not using your account to connect to ADO. It uses the access token that is defined in the LCS project settings. Check that this token is created by user who is ADO project admin - and that the token is not expired.

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