Social Pane/Timeline Not Displaying Time or Date

(1) Share

Report

Posted on by MDS

1,779

Hi,

As per subject, at some point we appear to have lost the time/date display on the timeline for the Account form. It displays fine on the Contact form and other places, just not on Account. I can see all the emails are there, but the only information showing where the time/date would normally be is the status and the communication partner (in the case of emails at least..)

I can't actually see any option on the form design to disable/enable this. Any ideas how I can get it to display?

Thanks in advance..

Categories:

Administration and Setup

I have the same question (0)

All responses (12)

Answers (0)

MDS 1,779 on at

Like (0)

Report

RE: Social Pane/Timeline Not Displaying Time or Date

[quote user="Bipin Kumar"]
Hi,

I would recommend you to lodge Microsoft support ticket to get this issue resolved from Microsoft.

admin.powerplatform.microsoft.com/support

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/
[/quote]
I've done that and will report back with their findings.

Was this reply helpful? Yes No
Suggested answer

Bipin D365 28,958 Moderator on at

Like (0)

Report

RE: Social Pane/Timeline Not Displaying Time or Date

Hi,

I would recommend you to lodge Microsoft support ticket to get this issue resolved from Microsoft.

admin.powerplatform.microsoft.com/support

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/

Was this reply helpful? Yes No
MDS 1,779 on at

Like (0)

Report

RE: Social Pane/Timeline Not Displaying Time or Date

Hello - does anyone have any ideas at all on this? Now people have noticed the issue, it's becoming a problem!

Was this reply helpful? Yes No
MDS 1,779 on at

Like (0)

Report

RE: Social Pane/Timeline Not Displaying Time or Date

Hi - yes mine looks the same as yours. Email Card Form is selected as shown.

Was this reply helpful? Yes No
Suggested answer

Md Arshad Warsi 90 on at

Like (0)

Report

RE: Social Pane/Timeline Not Displaying Time or Date

Hi

You open through particular apps that is way.

Go to your solution -> under that select the entity -> Select the form -> social panel (double click) and modify it.

Was this reply helpful? Yes No
MDS 1,779 on at

Like (0)

Report

RE: Social Pane/Timeline Not Displaying Time or Date

Hi - my email form looks like this:

Was this reply helpful? Yes No
MDS 1,779 on at

Like (0)

Report

RE: Social Pane/Timeline Not Displaying Time or Date

Hi - the Email Card form works OK an other entities - Contact etc.

Was this reply helpful? Yes No
Suggested answer

Md Arshad Warsi 90 on at

Like (0)

Report

RE: Social Pane/Timeline Not Displaying Time or Date

Hi

Please modify the activities.

Let me know, still you are facing same issue or not?

https://juniorcrmblog.blogspot.com/

www.youtube.com/watch

Was this reply helpful? Yes No
Suggested answer

Bipin D365 28,958 Moderator on at

Like (0)

Report

RE: Social Pane/Timeline Not Displaying Time or Date

Hi,

I think you will need to Modify the Email Card form.

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/

Was this reply helpful? Yes No
MDS 1,779 on at

Like (0)

Report

RE: Social Pane/Timeline Not Displaying Time or Date

Hello,

These activities can be from today or 3 years ago. None of them show the date/time. I should also note, that it's only affecting email activities as far as I can see...

Thanks

Was this reply helpful? Yes No