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Microsoft Dynamics AX (Archived)

Posted Journals are being deleted automatically

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Posted on by 1,339

Hi every one

Many of my posted Journals are deleting automatically and i want to stop this from happening again. What shall i do

For example, i had posted a depreciation journal few days ago and now i can not see it anywhere and i want to print it. 

what shall i do, can i print this deleted journal?

can i retrieve it back ?

how can i stop this from happening ?

An urgent reply will help me a lot

Regards

Yousaf

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  • Suggested answer
    Heinz Schweda Profile Picture
    1,367 on at
    RE: Posted Journals are being deleted automatically

    I mean the journal itself, found in General ledger > Journals > General journal in register General.

    And the mentioned journal names can be found in General ledger > Settings > Journals > Journal names in register General.

    Regards

    Heinz

  • Muhammad Yousaf Profile Picture
    1,339 on at
    RE: Posted Journals are being deleted automatically

    Please explain more, where i shall go, which header you are talking about

  • Suggested answer
    Heinz Schweda Profile Picture
    1,367 on at
    RE: Posted Journals are being deleted automatically

    Hi, in journal header there is a checkbox available "Delete lines after posting". This is inherited from journal name. Is this checkbox enabled?

    Regards,

    Heinz

  • Muhammad Yousaf Profile Picture
    1,339 on at
    RE: Posted Journals are being deleted automatically

    and unfortunately, i dont have any developer ....

    will have to wait for one

  • Ludwig Reinhard Profile Picture
    33 Microsoft Employee on at
    RE: Posted Journals are being deleted automatically

    Hello Yousaf,

    If no such jobs are setup, I would suggest that you ask a technical guy (developer) having a look at this issue.

    Best regards,

    Ludwig

  • Muhammad Yousaf Profile Picture
    1,339 on at
    RE: Posted Journals are being deleted automatically

    Hello Ludwig

    There are no such stored batch jobs, nothing is there

    Regards

    Yousaf

  • Ludwig Reinhard Profile Picture
    33 Microsoft Employee on at
    RE: Posted Journals are being deleted automatically

    Hello Yousaf,

    As suggested by Brandon, have you stopped/deleted those batch jobs?

    Best regards,

    Ludwig

  • Muhammad Yousaf Profile Picture
    1,339 on at
    RE: Posted Journals are being deleted automatically

    Brandon Wiese picture

    Brandon Wiese has the proper answer, he has given the proper answer. Unfortunately, there is no cleanup job configured for such task, i just checked. 
    2ndly, this is for sure that the journals are still deleting, some journals are deleting and some are not. Till now there is no proper answer for this issue, no one has given a proper solution for this. 
    if you remember, i also asked, if there is a way, i can see these deleted journals and print them (seeing are printing are 2 different questions), then the 3rd items is to restore them. 
    Let us work on this, cause it will good for all of us .... 
    Regards
    Yousaf
  • Suggested answer
    Galyna Fedorova Profile Picture
    3,566 on at
    RE: Posted Journals are being deleted automatically

    Hi Muhammad Yousaf,

    Can it be the case that journal type was changed by mistake in the table? For instance, you can go into AOT, find LedgerJournalTable and check the following:

    1. whether you have the record there for your journal.

    2. if record is there, check whether the JournalType field is correct.

    Maybe someone changed it in the table, and as the result it's invisible on the form where you are looking at.

  • Suggested answer
    Brandon Wiese Profile Picture
    17,788 on at
    RE: Posted Journals are being deleted automatically

    It doesn't have to be a customization.  

    Most journals have a cleanup job under Periodic that can be Batch scheduled.

    Your Administrator may simply want to delete posted journals.  Start there.

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