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My department would like to scrub employee emails from appearing in the D365 Marketing email analytics data. I cannot find information, or an example, of how to do this. Has anyone done this or can share directions?
Hello,
Here is how you can delete customer data in Marketing app. There is a different process for outbound marketing vs real time marketing.
learn.microsoft.com/.../gdpr-dsr-Dynamics365
Thank you
Hi Leah,
Yes, I am referring to the data under the Insights tab - opens, clicks, etc. Sorry if that was not clear. We don't want to block employees from receiving emails but do want to remove their email interactions from the Insights data.
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André Arnaud de Cal...
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Ludwig Reinhard Microsoft Employee
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Martin Dráb
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