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Error Removing Sample System User 'Event Journaling'

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We have some sample system users we want to remove, but on trying to remove them we get an error on deletion 'Event Journaling' they are sample users and do not have an AD account in O365 (M365 now).

Event-Journaling-Error-when-trying-to-delete-a-sample-System-User.JPG

  • Suggested answer
    RE: Error Removing Sample System User 'Event Journaling'

    Hello Partner,

    Is this issue occurring in online or onprem ?, please find the possible resolution for both 

    on-Prem:

    This will be fixed by  changing the setting "SortEmailbyRecievedOn" to false

    Ref: https://support.microsoft.com/en-us/help/2691237/orgdborgsettings-tool-for-microsoft-dynamics-crm

    Online:

    Please open the case with Microsoft, team will help you to update the value from backed.

    Regards,

    Mohamed Sanuj Basheer

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