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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error during Business ...
Small and medium business | Business Central, N...
Answered

Error during Business central integration with Dynamics 365 - Admin account references invalid

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Posted on by carmendangelo 76

During the standard procedure to integrate Business Central with Dynamics 3765 for Sales I receive an error saying that the admin account (Dynamics 365 Sales administrator) used to complete the procedure is invalid.

pastedimage1651153928851v1.png
The solution has already been installed on dynamics 365 sales following the documentation:
https://docs.microsoft.com/it-it/dynamics365/business-central/dev-itpro/administration/prepare-dynamics-365-for-sales-for-integration#InstallNavSolution

I have already checked that:

- The admin user has a valid license for Dynamics 365 Customer Engagement Plan - Dynamics 365 Sales Enterprice Edition
- The admin user I'm trying to connect with has the following two roles in the CRM environment I'm trying to connect to: "System Administrator" and "System Customization"
- The multi-factor authentication (MFA) has been disabled on the admin user.

Any help would be greatly appreciated.

Thank you

Categories:
Sales
Other
  • Verified answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Error during Business central integration with Dynamics 365 - Admin account references invalid

    Hello,

    Please see:

    community.dynamics.com/.../how-to-enable-oauth-authentication-in-dynamics-365-integration-for-dynamics-nav-and-dynamics-365-business-central

    More information here:

    community.dynamics.com/.../deprecation-of-office365-authentication-type-and-organizationserviceproxy-class-for-connecting-to-dataverse

    You can download later CU here (recommended to use latest. latest one is CU34):

    support.microsoft.com/.../released-cumulative-updates-for-microsoft-dynamics-365-business-central-spring-2019-update-on-premises-f35e3fa9-bab8-fd76-e384-4171bfff6da1

    There are no workarounds or other mitigations steps related to this. It has been announced for quite some time now that this is going to be deprecated by Office 365 / Dataverse product group.

    Thank you.

  • carmendangelo Profile Picture
    carmendangelo 76 on at
    RE: Error during Business central integration with Dynamics 365 - Admin account references invalid

    BC VERSION

    Vesrsion IT Business Central 14.18

    14.0.45012.0

    CRM VERSION

    Version server: 9.2.22041.00157
    Version client: 1.4.4116-2204.1

    thank you

    
                      
    
                    
    
                        
                        
    
                            





 





 










 





 






    
    
    
    
    
        
    
    
    


                        
    
                         
                      
                          
                       
                        
                        
     
                          
                        
    
                        
                  
    
                
    
              
    
            
    
          
    
        
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     RE: Error during Business central integration with Dynamics 365 - Admin account references invalid
    
                    
    
                    
    
                      
    
                        
    Hello,
    

    What release of Business Central are you using and what cumulative update?
    

    Thank you.
    

                      
    
                    
    
                        
                        
    
                            





 





 










 





 






    
    
    
    
    
        
    
    
    


                        
    
                         
                      
                          
                       
                        
                        
     
                          
                        
    
                        
                  
    
                
    
              
    
            
    
          
    
        
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     RE: Error during Business central integration with Dynamics 365 - Admin account references invalid
    
                    
    
                    
    
                      
    
                        
    There are online instructions for assigning a license Business Central on primeses to a user Dynamics 365?
    

                      
    
                    
    
                        
                        
    
                            





 





 










 





 






    
    
    
    
    
        
    
    
    


                        
    
                         
                      
                          
                       
                        
                        
     
                          
                        
    
                        
                  
    
                
    
              
    
            
    
          
    
        
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     RE: Error during Business central integration with Dynamics 365 - Admin account references invalid
    
                    
    
                    
    
                      
    
                        
    The admin account must have a license to Business Central.
    

                      
    
                    
    
                        
                        
    
                            





 





 










 





 






    
    
    
    
    
        
    
    
    


                        
    
                         
                      
                          
                       
                        
                        
     
                          
                        
    
                        
                  
    
                
    
              
    
            
    
          
    
        
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