POSTDATED CHECKS - CustPay Journal posting Error

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Posted on by Abhinav Gupta IND

I am trying to post a Customer Payment - Post Dated check payment, system display error /Voucher ARPM000913 Check number must be filled in for voucher: ARPM000913 8/28/2023/

While check# is entered.

Please help me, how to troubleshoot of this issue

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Administration and Setup

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Hana Xue Microsoft Employee on at

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POSTDATED CHECKS - CustPay Journal posting Error

Hi,
Maybe you can try to navigate to the payment method page, uncheck ‘Check number is mandatory ‘in the payment control tab, the system should not prompt an error.

Best Regards,
Hana