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Need to add "Unsubscribe" button/ link as an option to an existing Email Template In Dynamics 365 Sales

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Posted on by ekmode8483

Hello,

We want to add "Unsubscribe" Button OR Link to Email Templates. When we send an email from CRM to contacts, then an option to unsubscribe should be available.

We have enabled below, but still no option available on email templates.

navigating to Settings -> Administration -> System Settings -> Marketing Tab>

Email Template

Looking forward to your valuable inputs/SOP to achieve the above.

Thank you in advance.

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Community Member Microsoft Employee on at

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RE: Need to add "Unsubscribe" button/ link as an option to an existing Email Template In Dynamics 365 Sales

Is there any way to add Unsubscribe link in the email templates using the new modern UCI? Any workaround or alternate, other than using Marketing Module
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Community Member Microsoft Employee on at

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RE: Need to add "Unsubscribe" button/ link as an option to an existing Email Template In Dynamics 365 Sales

Hi ekmode8483,

For unknown reasons, the link disappeared and has now been added to the original answer.
ekmode8483 65 on at

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RE: Need to add "Unsubscribe" button/ link as an option to an existing Email Template In Dynamics 365 Sales

Hello Leah,

Thank you for your reply.

Could you share the link please

Thank you
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Community Member Microsoft Employee on at

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RE: Need to add "Unsubscribe" button/ link as an option to an existing Email Template In Dynamics 365 Sales

Hi ekmode8483,

In original web client, you can view "Unsubscribe" button in email templates:

But it seems to have been cancelled in UCI now.

Maybe you can refer following link, which provides information about subscription centers:

Set up a subscription center (Dynamics 365 Marketing) | Microsoft Docs