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Dynamics 365 Community / Forums / Field Service forum / How to I get a Export ...
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How to I get a Export to PDF button on my ribbon - Field Service Work Order

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Posted on by RebeccaG17 20

Hi all,

I have been trying to Google this and not much is coming up for FS.  In sales you can have a button on the ribbon called 'Export to PDF'

pastedimage1643047835348v1.png

which brings up a window with the button I'm interested in 'Save to Dynamics' 

pastedimage1643048036314v3.png

I have this in Sales and it is part of the selling process however I would find this really useful in Field Service for some of the documents that are produced from the Work Order. Is there such thing as this? At the moment if i want a document from the Work Order I am going to the three dots on the right hand side, Word Templates, select my template which gets locally saved and then I convert it to a PDF on my computer and manually upload it back into the timeline notes as an attachment to the WO.

SURELY there must be an easier way than this and I can get this button from somewhere?! Am I being stupid here?!

Thanks in advance,

Becky

Categories:
Work Order
Connected Field Service
  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to I get a Export to PDF button on my ribbon - Field Service Work Order

    Hi RebeccaG17,

    Starting from 2020 Wave 2 release Export to PDF feature is enabled for all entities including custom entities.

    To Enable this feature Open Sales Hub app->Navigate to App Settings->Productivity Tool->Convert to PDF.

    pastedimage1643081824688v1.png

    pastedimage1643081849986v2.png

    You can refer following link for more details:

    Enable or disable PDF generation from records | Microsoft Docs 

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