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Service | Customer Service, Contact Center, Fie...
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Having Multiple users in dynamics 365 Guides on the same environment.

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Posted on by 6
Hello,
 
I have finished building a dynamics 365 guide on hololens2 using a trial author account. Moving forward, i will be purchasing a license for the author account and 2 more licenses for 2 new operators account. If all 3 account are in the same domain, can all three users access the guide designed by the author user? Can i make sure that all 3 licenses are working on the same common guide's environment?

Also, this guide is connected to power BI. is it possible to track the different users accessing the guide on the same hololens2?
 
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  • Verified answer
    CU25051229-0 Profile Picture
    24 on at
    Having Multiple users in dynamics 365 Guides on the same environment.

    Yes, if all three accounts are in the same domain, all three users can access the guide designed by the author user. You can ensure that all three licenses are working within the same common guide's environment by assigning the appropriate roles and permissions to each user.

    Regarding tracking different users accessing the guide on the same HoloLens 2 through Power BI, it is possible. You can configure user tracking and analytics within Power BI to monitor and report on the activities of each user accessing the guide.

  • Leah Ju Profile Picture
    Microsoft Employee on at
    Having Multiple users in dynamics 365 Guides on the same environment.
    Hi,
    You can assign license to these users.
    Then add these users to the same environment that has Guides solution.
     
     

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