Share
Report
2Hi,
I'm testing the Collections Process Automation in the Credit and Collections module.
I realized that Project Invoices (Project Management and Accounting > Project Invoices > Project Invoices) are not included in the Process Automation.
I specifically created a Customer Pool with customers that have both Sales Order Invoices and Project Invoices that are overdue.
But when I ran the Process Simulation (Credit and Collections > Setup > Collection Process Setup > Process Simulation), only the overdue Sales Order Invoices show up.
I also saw that Free Text Invoices are included in the Automation Process.
So only Project Invoices are missing.
When using the standard process for creating a Collection Letter (Credit and Collections > Collection Letter > Create Collection Letters), Project Invoices are included. So they are only missing when using Process Automation.
Anyone who knows why this is the case, and is there a way for Project Invoices to be included in the Process Automation?
Thank you!
Categories:
All responses (
Answers (
