web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

[Smoke test 2510.1]
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Why is it the User Per...
Small and medium business | Business Central, N...
Suggested Answer

Why is it the User Personalization with Account Manager was not able to see Sales Cr/Adj in Navision 2018?

(0) ShareShare
ReportReport
Posted on by joshtechsolutions

Hi Community,

My user which I put as role Account Manager was not able to see  the Sales Cr/Adj page in Navision 2018 but she can see Sales Credit Memo.

Where as for me I'm a super user, with user personalization blank, I can see the Sales Cr/Adj page, but I can't see Sales Credit Memo.

Any idea why?

Thank you!

I have the same question (0)
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik Moderator on at

    Sounds very strage. You as a super use should be able to see all pages.

    Are you sure you can not open the page or do you mean that it is missing in a menu ?

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU Super User 2025 Season 2 on at

    Hi, Since NAV 2018 is not SaaS, I think your local profiles may be different.

    pastedimage1654558609445v1.png

    You can export your proflie first, and then import it to your user's client.

    pastedimage1654558664402v2.png

    In addition, if only one user has this problem, you can try to reinstall his Windows Client. When I encountered strange problems such as Action not displaying before, it was solved by reinstalling.

    Hope this helps as well.

    Thanks.

    ZHU

  • Suggested answer
    joshtechsolutions Profile Picture
    joshtechsolutions on at

    Dear All,

    I realize that at User Personalization, depending on what Language ID I place, The "Sales Cr/Adj" will be shown as "Sales Credit Memo" and vice versa

    pastedimage1654569672200v1.png

    Issue resolved. Thank you!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

[Smoke test 2510.1]

Quick Links

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Announcing our 2025 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans