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Hello,
at the moment I have an error in my CRM System. It doesn't show the Business Process Flow for some opportunities like here:
But shows it for others:
Things I checked:
- it's the same form
- The Business Process Flow doesn't exist and can't be changed in the one and does exist and can be changed in the other one
- Owner is the same Person
I would appreciate your help :)
Hey,
the BPF itself hasn't been deleted, but it's also not in the record.
Also the security roles hasn't been changed for BPF.
What I'm gonna do, is to set the "processid" to the BPF I want.
Hi,
I assume that it is caused by the following two scenarios, since I noticed that the 2nd stage in your 2nd screenshot has been active for 122 days and 23 hours.
Please check if this BPF will be displayed when you create a new opportunity record.
I have tried to deactivate the BPF - Opportunity Sales Process in Settings > Processes.
Its deactivation does not affect the display of records that have already been processed by this BPF, but records after this point will no longer display this BPF.
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