Unanswered

E-mail using exchange-outlook 365 in the cloud with GP 18

(1) Share

Report

Posted on by Community member

We recently upgraded to Office 365 Cloud based and GP 18.6.1695 on Windows server 2012. We used to send e-mail from GP using Mapi, which we now need to use Exchange. The System Preferences are set as follows: SharePT URl: outlook.office364.com/EWS/Exchange.asmx , Server set to Exchange.

When I try to send an invoice out via e-mail, I receive the message: *Invalid E-mail address.

I don't seem to get an authentication for my e-mail.

Not sure where to go from here. Any suggestions would be helpful.

Categories:

Administration and Setup

I have the same question (0)

All responses (3)

Answers (0)

Suggested answer

BJ-09051414-0 59 on at

Like (0)

Report

E-mail using exchange-outlook 365 in the cloud with GP 18

Hello Community Member,

The SharePoint URL I do not believe will have any effect on the email process. My assumption is you have Email Based on Doc Type enabled in the Customer Email Options window but are not using it.

When you have this enabled, an email address needs to be assigned to each type of document you have enabled for emailing and makes the ellipse active.

Clicking the ellipse allows you to define specific email addresses per customer for that form.

Double check this to see if this is the problem. If you are not going to use Email Based on Doc Type or it is enabled, disable it and try again. If it now works, you need to turn it off or define it for all customers.

If this does not help, I suggest reaching out to your partner to have a further look. If you do not have a partner or are looking for a new one, Enavate is here to help and would be happy to assist you.

Microsoft Dynamics 365 Implementation & Support | Cloud ERP Consultant (enavate.com)

Thank you!

Brandon Jarrett
L3 Functional Consultant.

Was this reply helpful? Yes No
Community member 4 on at

Like (0)

Report

E-mail using exchange-outlook 365 in the cloud with GP 18

I have tried several different e-mail accounts and get the same message *Invalid E-mail address

Was this reply helpful? Yes No
Judy Microsoft Employee on at

Like (0)

Report

E-mail using exchange-outlook 365 in the cloud with GP 18

Hi, did you get the same error when try to send a test email from within Dynamics GP using a different email address.

Was this reply helpful? Yes No