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Microsoft Dynamics CRM (Archive)
Suggested answer

Sales Copilot Compose Tab missing when trying to draft an email

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Posted on by 99
Hi all,
 
I'm trying out some Copilot features and one would be to get help drafting emails, however when I open and email only the copilot chat option is available but the the compose tab stated in the documentation.
 
Am i missing some config or what could be the issue
 
 
this is the screenshot from MSFT documentation regarding the feature:
 
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  • Wiz of D365M Profile Picture
    26 on at
    Sales Copilot Compose Tab missing when trying to draft an email
    I have the same issue.
     
    The suggested answer as posted below seems outdated, as the Compose option is no where to be found in the Setup?
     
  • Suggested answer
    tesla3driver Profile Picture
    99 on at
    Sales Copilot Compose Tab missing when trying to draft an email
    I found the issue and the settings was available in App Settings under Sales Hub, where you had to set which apps should have chat and compose. 
     

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