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205Dear all
I hope everything is well.
I have a client that is reporting an issue with the Trial Balance and the Ledger Settlements. The issue is:
- They have generated a TB for a specific time period and filtered it by a specific Ledger Main Account;
- They have set that Ledger Main Account as a Ledger Settlement Account and generated a Ledger Settlements Report trough GL > Periodic Tasks > Ledger Settlements for the same time period as the TB. The status was set as = all.
They have the expectation that the number of transactions shown on the TB should be the same of the transactions shown on the Ledger Settlements and the total value between the TB and Ledger Settlements should also be the same. I have tested this and can confirm that this is not happening - the transactions on the TB are much more that the ones on the Ledger Settlements and the total value is completely different.
My questions are:
- Is their assumption that the number of transactions and respective values should be the same between the TB and Ledger Settlements?
- What is the criteria for the transactions to be shown on the Ledger Settlements report?
I appreciate all the help in advance.
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