web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Is it Possible Create Service Activity for the TimeLine?

(0) ShareShare
ReportReport
Posted on by 157

Dear, is it possible to create a Service Activity through the Timeline of an Incident instead of having to click on Relationships --> Activities --> New Activity --> Service Activity?

Is it Possible to to Create Service Activity for the TimeLine?

imagem-1.png

imagem2.png

I have the same question (0)
  • Verified answer
    Leah Ju Profile Picture
    14,965 Microsoft Employee on at
    RE: Is it Possible Create Service Activity for the TimeLine?

    Hi Daniel,

    You need enable 'Service activity' type in the timeline control:

    Go to Power Apps > Dataverse to select Tables, open the table you want, and then select the Forms area, double click Timeline component.

    pastedimage1666669045648v4.jpeg

    When you expand the Activities record settings on the timeline component section a list is displayed of all the activity types that can be either enabled or disabled on the table form.

    --To enable an Activity type, check the box next to Enable and select Done.

    --To allow users to create activity types directly from the timeline, check the box next to Create directly from timeline.

    pastedimage1666667339158v2.jpeg

    Save and publish.

    Result:

    pastedimage1666669028557v3.png

    https://learn.microsoft.com/en-us/power-apps/maker/model-driven-apps/set-up-timeline-control#configure-activity-record-types 

  • CU23100303-0 Profile Picture
    157 on at
    RE: Is it Possible Create Service Activity for the TimeLine?

    Thank you very much Leah Ju, for the big help me.

  • Community member Profile Picture
    2 on at
    Is it Possible Create Service Activity for the TimeLine?
    Does anybody know how to do this in the on-prem version of Dynamics 365? 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Announcing our 2025 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans