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Is the email open and click data available in the Email Interaction Azure Storage along with the Outbound Marketing data
We're looking at moving to the Real-Time marketing system, but we have Live Reports running through the Email Interaction data that holds the Outbound Marketing Interactions.
Do these two systems store their data in the same place or is it separate?
Thnakyou,
Declan
Hi Declan,
Data from Customer Insights environments that use the Azure Data Lake Gen v2 storage isn’t accessible in real-time marketing. To use Customer Insights data in real-time marketing, you must create a new environment using a copy of the existing environment, then use the Customer Insights storage option and enable data sharing with the Dataverse org on which Dynamics 365 Marketing is installed.
Here is the reference documentation:
Known issues in real-time marketing (Dynamics 365 Marketing) | Microsoft Docs
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