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Customer experience | Sales, Customer Insights,...
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Posted on by Radhika Kundanagurthi
Hello, I hope you find this information helpful.

You can access the details you need here: setContextProvider (Omnichannel for Customer Service JavaScript API reference) | Microsoft Learn. It is essential to set the context once the chat is active. Below is an example of how I implemented this in Power Pages:
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    Radhika Kundanagurthi on at
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