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Supply chain | Supply Chain Management, Commerce
Answered

Cannot release a sales order to warehouse and no work created when using load planning workbench

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Posted on by

Hi all,

Background:

I created a sales order with a line. Add an item whose item storage dimension is Ware, and designate a warehouse which enabled whs management process.

Please ignore the special character. XD

pastedimage1667403104310v1.png

Problem:

1. Release to warehouse.

When I tried to release the sales order line to warehouse, it just shown this message

No new sales lines have been released to the warehouse for sales order ####.

pastedimage1667403303583v2.png

2. Load planning workbench.

Then I tried to using load planning workbench to release the sales order to warehouse, add the sales order line to a new load, validate the load and release it to warehouse, this time it run successfully, but when I check the work details of the load created, it is empty.

Question:

So could anyone tell me how these problems happen?

How could I receive this sales order successfull?

Is there any configuration that I didn't create or set?

Categories:
  • Community member Profile Picture
    72 on at
    Cannot release a sales order to warehouse and no work created when using load planning workbench
    Hello,
     
    I am facing the same issue while click on release to warehouse. and I have also checked my item qty is reserved.
     
    Apart from this I am new in F&O so not sure the exact flow to create an advance shipment note(outbound) so I don't know about work template,
     
    If you have any video as ref or document to create an ASN, then it would be grateful.
     
  • sagar_patil Profile Picture
    331 on at
    RE: Cannot release a sales order to warehouse and no work created when using load planning workbench

    Please mark answer as verified so that other can be benefitted. Thanks!!

  • Suggested answer
    Kai Cheng Profile Picture
    on at
    RE: Cannot release a sales order to warehouse and no work created when using load planning workbench

    Thank you for your help, Sagar.

    I found out the reason that,

    1. I didn't set the work template correctly.

    2. the item I defined is a batch-phy item, but I didn't batch reserve it.

    So that's the route cause. Thank you again for your kindly reply.

  • Verified answer
    sagar_patil Profile Picture
    331 on at
    RE: Cannot release a sales order to warehouse and no work created when using load planning workbench

    Please check following

    1. If you are using load planning workbench to create a load then please ensure you have defined load posting methods.

    pastedimage1667445919832v1.png

    2. From Sales order, just make sure you have reserved sales order qty.

    pastedimage1667445979527v2.png

    pastedimage1667446008814v3.png

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