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Mass updates to Salesperson Code using Business Central Excel in Customer table, deletes customer information after publishing

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Posted on by Marissa M

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When I make mass updates to Salesperson code in the Business Central customer records using the BC Excel add-in, after publishing, it clears customer data in business central, mostly the customer name and contact information.

Is this a bug? I'm baffled that it does this. It means we have to manually go back into the customer records and manually input the data that has been deleted.

Any input would be appreciated.

Thanks!

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Nitin Verma 20,991 Moderator on at

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RE: Mass updates to Salesperson Code using Business Central Excel in Customer table, deletes customer information after publishing

Please check if there is any customization done, during inserting or updating the reocords as you mentioned. Please try to uninstall that extension and try again.

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YUN ZHU 62,477 Moderator on at

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RE: Mass updates to Salesperson Code using Business Central Excel in Customer table, deletes customer information after publishing

Hi, I did a simple test and didn't encounter the problem you mentioned. Is there any customization in your environment?

Hope this helps

Thanks.

ZHU

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