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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Marketing app install ...
Customer Insights - Journeys forum
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Marketing app install failed. Is there a fix or do i need a ticket with Microsoft?

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Posted on by ConnorD365Insight 120
Marketing app install on the power platform environment failed. Is there a way to get it back into Not configured status to be able to start the install process over? 
Categories:
Setup and Admin
  • Jeamyannock Profile Picture
    Jeamyannock 2 on at
    Marketing app install failed. Is there a fix or do i need a ticket with Microsoft?
    I've had similar issues before, and sometimes, rerunning the setup can do the trick. But if it's still not working, it's a good idea to contact Microsoft support.
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Marketing app install failed. Is there a fix or do i need a ticket with Microsoft?
    Hi Partner,
    Firstly, you can try to re-run the Marketing setup wizard to test it:
    If it doesn't work, I would suggest you create a support ticket for professional assistance following the below procedure.
    Get Help + Support - Dynamics | Microsoft Docs
    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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