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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / D365 Financial Reporti...
Finance | Project Operations, Human Resources, ...
Answered

D365 Financial Reporting Error after Service Update 10.0.12

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Posted on by EvelynFoerster 172

Dear Experts,

after applying Service Update - Version 10.0.12 on D365FO there is a problem accessing General Ledger - Financial Reports.

We get following error when starting the application: 

Application cannot be startet. Please contact the manufacturer of the application

In the details we found following error message:

+ An application for this deployment is already installed with a different application identity.

Does somebody have an idea how we can solve that issue?

Thanks for your help

Evelyn

Categories:
Financial Management
  • Suggested answer
    vinitgoyal2005 Profile Picture
    vinitgoyal2005 6,326 on at
    RE: D365 Financial Reporting Error after Service Update 10.0.12

    Hi EvelynFoerster,

    Financial reporter editor works without any installation on Internet Explorer.

  • EvelynFoerster Profile Picture
    EvelynFoerster 172 on at
    RE: D365 Financial Reporting Error after Service Update 10.0.12

    Another hint - for Edge Browser:

    Users that need ClickOnce support can go to edge://flags/#edge-click-once and select Enable from the dropdown list. You'll have to Restart the browser.

    pastedimage1597064841491v1.png

  • Verified answer
    EvelynFoerster Profile Picture
    EvelynFoerster 172 on at
    RE: D365 Financial Reporting Error after Service Update 10.0.12

    We got it solved by applying ClickOnce Chrome Extension:

    stoneridgesoftware.com/.../

    Thanks anyway!

  • EvelynFoerster Profile Picture
    EvelynFoerster 172 on at
    RE: D365 Financial Reporting Error after Service Update 10.0.12

    Hi Will,

    thanks for the fast response. We will try and I will give you feedback then.

    Best regards

    Evelyn

  • WillWU Profile Picture
    WillWU 22,342 on at
    RE: D365 Financial Reporting Error after Service Update 10.0.12

    Hi EvelyFoerster,

    Please try to clean the online app cache by running the command:

    Rundll32 dfshim CleanOnlineAppCache

    Hope this helps.

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