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In this episode of #Dynamics365Café, #FastTrack #SolutionArchitect Carl de Souza sits down with Joe Thomas to talk about the transformation of the #contactcenter—from the old analog days, through the rise of siloed digital solutions, to the powerful,
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In this episode of #Dynamics65 Café, Solution Architect Carl de Souza is joined by Amira Beldjlali to explore #Copilot for Sales—Microsoft’s AI-powered assistant designed to help sellers work smarter and focus more on closing deals. Learn how Copilot
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Episode 10 of our #Dynamcs365Cafe sees host Carl De Souza joined by Jeremie Wride for a walkthrough on quickly configuring a data agent to connect external data sources to their custom copilots—no extensive coding required. Learn how to enable intell
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The latest episode of our #FastTrack #Dynamics365 Cafe series continues as host Carlos de Souza welcomes Dan El Halawani. In this episode, discover how the Vendor Self-Service Management Portal in Dynamics 365 simplifies supplier onboarding, invoice
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Join Microsoft’s Carl De Souza and Kyle Young as they explore real-world industry applications of Dynamics 365 Field Service in the latest episode of our #FastTrack #Dynamics365Cafe series. In this episode, learn how businesses are transforming field
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Join Carl de Souza and Jeremie Wride, Solution Architects from Microsoft's #FastTrack engineering team for the latest episode of #Dynamics365Cafe! Today, they walk us through an innovative solution for creating meaningful sample data tailored to orga
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☕ Join Carl de Souza and Sabrina Di Bartolomeo, Solution Architects on the #FastTrack team at Microsoft--it's time for the next episode of #Dynamics365 Cafe! Today, dive into the work order summary configuration feature in Dynamics 365 Field Service.
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