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Dynamics 365 Community / Gallery / Dynamics 365 Customer Service video blog / Kering Eyewear looks to voi...

Kering Eyewear looks to voice channel capabilities in Dynamics 365 to create luxury experiences

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Sonia Alexander Profile Picture Posted by Sonia Alexander
Kering Eyewear develops the best collections from premium brands in the eyewear industry to serve customers all over the world. Customers expect to find rich information autonomously and to receive quality answers in the shortest time possible. Kering Eyewear want to deliver personalized and consistent customer experience across all the different touch points. They chose Dynamics 365 to enable the next generation of digital interaction. With this integrated platform, Kering Eyewear can now incorporate marketing automation, CRM and voice capabilities to break down barriers and better engage with their customers across channels. Learn more at: https://dynamics.microsoft.com/en-us/customer-service/overview/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTdyn365 #Microsoft

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