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How Copilot in Microsoft Dynamics 365 and Power Platform delivers enterprise-ready AI built for security and privacy

Over the past few months, the world has been captivated by generative AI and applications like the new chat experience in Bing, which can generate original text responses from a simple prompt written in natural language. With the introduction of g...

Thomas Wisniewski
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Supply Chain Management Warehouse Management
Printing Labels Using External Service with Dynamics 365 – Warehouse Management

Live in Dynamics 365 Supply Chain ManagementIntroductionBarcodes and shipping labels are essential components in the supply chain landscape. They play a vital role in ensuring accurate inventory management, product tracking, and streamlining proce...

Thomas Wisniewski
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Status-Driven Success: Managing Your Work Order Lifecycle through Statuses – Part 3

Completing our 3-part series exploring Dynamics 365 Field Service’s adaptability using critical status concepts. We have viewed the following concepts of Work Order Status Concepts: System Status and Substatus  and Booking Status Concep...

Thomas Wisniewski
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Status-Driven Success: Managing Your Work Order Lifecycle through Statuses – Part 2

Continuing our 3-part series exploring Dynamics 365 Field Service’s adaptability using critical status concepts. We have viewed the following concept Work Order Status Concepts: System Status and Substatus  in our last blog. This blog e...

Thomas Wisniewski
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Status-Driven Success: Managing Your Work Order Lifecycle through Statuses – Part 1

One aspect of Dynamics 365 Field Service’s adaptability lies in the flexibility of its ‘status’ functionality, driving a meaningful work order lifecycle tailored to each organization. Field Service helps manage work orders and bo...

Thomas Wisniewski
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Split recurring contract billing across multiple customers

A key component of the Subscription billing feature is the Recurring contract billing module. Recurring contract billing allows customers to manage their recurring billing contracts through billing schedules which contain the financial details of ...

Thomas Wisniewski
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Account structure activation performance enhancement

Introduction  Account structures in Dynamics 365 Finance use a main account and financial dimensions to create a set of rules that determine the order and allowed values when entering account numbers in transactions. Once an account stru...

Thomas Wisniewski
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Dynamics 365 Field Service Mobile: New multi-image attachment feature and tips to get the most out of Inspections

We’re excited to share some fantastic news for Android users who use Inspection in Dynamics 365 Field Service: you can now easily select multiple pictures for upload during Inspections! This is especially useful where users are capturing pho...

Thomas Wisniewski
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New Dataverse enhancements and AI-powered productivity with Microsoft 365 Copilot

At Microsoft Build 2023, we're announcing new AI, low code, and data management capabilities that enable our Dynamics 365 customers to complete time-consuming tasks faster and gain more insights from their business data. We're also introdu...

Thomas Wisniewski
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Customer Service
Transform your customer support organization with copilot AI in 30 days

With the preview of Copilot in Dynamics 365 Customer Service, it's easy to bring next-generation AI to your customer support organization. Enable Copilot so your agents can start benefiting from these capabilities today: Chat with Copilot...

Thomas Wisniewski