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In this video, we will showcase app profile manager, a new feature for multisession apps like Customer Service workspace and Omnichannel for Customer Service in #Microsoft Power Apps and Dynamics 365. Learn more: https://docs.microsoft.com/en-us/dyna
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With #Microsoft Dynamics 365 Customer Voice, you can create enterprise surveys, customize them match your company’s branding, and easily keep track of the customer metrics. Learn more: https://dynamics.microsoft.com/en-us/customer-voice/overview/ Tha
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Learn how satisfaction metrics in #Microsoft Dynamics 365 Customer Voice enables you to define how you measure customer satisfaction for your organization. This ensures that the data you collected through survey responses can be analyzed consistently
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Learn how branching rules in #Microsoft Dynamics 365 Customer Voice allows you to customize the flow of your survey. You can show or hide questions, choose to navigate to another question or survey, and open a website based on the response to a quest
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Anonymous feedback is a common scenario for employee feedback. In this video, learn how to send a survey that excludes collecting identifiable personal information while retaining some general user information for reporting. For more information ...
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In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Customer Voice. Designing the look and feel of your survey to match your organization’s branding is not only important to make your...
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All your surveys from Forms Pro are now moved to #Microsoft Dynamics 365 Customer Voice. Learn how you’ll be able to perform all the actions here that you were doing in Forms Pro. Watch this video to see there how there is no impact on your existing
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Gathering data in an efficient, scalable manner is critical to making important decisions, especially when it comes to ensuring success and support for community health workers. DAI deployed surveys from Microsoft Dynamics 365 Customer Voice to ca...
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Understanding your customers is the cornerstone of building better customer experiences. In this video, learn how to easily send a Microsoft Dynamics 365 Customer Voice survey from any Dynami...