Copilot Chat, Microsoft 365 Copilot, and Copilot Studio
As Microsoft’s AI capabilities continue to expand, many organizations are asking: “Which Copilot should we start with? What’s the difference between them?” Before we dive in, let's understand a few basics -
- Copilot refers to the user-facing experience—an AI assistant for employees built into apps like Teams, Excel, and Outlook, or available through a chat interface on the web.
- Agents are task-oriented AI components that can retrieve data, automate processes, or take actions. Think of them as mini digital workers with a specific purpose—whether it’s answering HR questions, reviewing and submitting contracts, or triggering workflows.
Together, Copilots and agents work hand in hand: Copilot provides the conversational UI for work-related queries. Agents provide the logic, actions, and process automation underneath.
In this post, we’ll compare three key tools that help organizations introduce AI at work—whether you’re exploring AI, boosting productivity, or building enterprise-grade agents:
- Copilot Chat (Free and Licensed)
- Microsoft 365 Copilot
- Copilot Studio
📝 Note: Microsoft also offers specialized Copilots like Sales Copilot, GitHub Copilot, and so on. This guide focuses on Copilot entry points for everyday work and internal agent development.
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