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View allOverview of Dynamics 365 Customer Service end-to-end product capabilities including conversational self-service, generative AI enabled assisted service, autonomous agents (preview) and analytics. For more information, visit the product page at https:
Drive finance-first innovation and optimize service operations by empowering autonomous processes with generative AI-driven assistants and insights within the flow of work. Learn more: https://www.microsoft.com/en-us/dynamics-365#solutions #Microsoft
This demo shows how an agent can take advantage of Copilot in Dynamics 365 Customer Service to quickly generate an optimized draft response, by using an example of a customer engaging over email. Learn more: https://dynamics.microsoft.com/en-us/custo