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Customer Service forum Gene. Pocket.loan. customer care number 8961063529 /// 933917-6804 $$ call+.

Posted on by CU22060343-0

Gene. Pocket.loan. customer care number 8961063529 /// 933917-6804 $$ call+.Gene. Pocket.loan. customer care number 8961063529 /// 933917-6804 $$ ca...

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Customer Service forum Cash.Expand. Loan customer care number 8961063529 /// 9339176804 $$ call+Cash.

Posted on by CU22060241-1

Cash.Expand. Loan customer care number 8961063529 /// 9339176804 $$ call+Cash.Cash.Expand. Loan customer care number 8961063529 /// 9339176804 $$ ca...

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Customer Service forum Prevent users from seeing draft articles

Posted on by YB

Hi, is there a way to prevent users from seeing other people's draft articles and only see their published articles?  I tried deactivating the ...

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Customer Service forum Remove HTML from Case Description Upon Creating a New Case

Posted on by YB

Hi, whenever I create a new case and fill out the case description field, the text turns into HTML after saving the case. How do I remove HTML from ...

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Customer Service forum Setting Recipient and Regarding Field When Replying to an E-mail in Dynamics 365 CRM

Posted on by BK-17051419-0

  0 I am working with Dynamics 365 CRM and need some assistance with handling e-mails in the interactive experience form. Specifically, ...

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Customer Service forum Prevent users from removing someone else's items from queue

Posted on by YB

Hi, is there a way to prevent users from removing other people's items and cases from a queue?

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Customer Service forum PowerFX Confirmation Dialog Pop-Up So Slow

Posted on by BK-17051419-0

Hello, I've set up a simple command bar with the following formula   If( Confirm("Close The Case?"), Patch(Cases, Self.Selected.Item, {'Cus...

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Customer Service forum Queue Items are not being created when a case is created from email to case

Posted on by AK-03061239-0

For some reason when cases are created from an email it is not creating a queue item and I do not understand why as there is a routing rule set that i...

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Customer Service forum Field Level Security per Record

Posted on by fshaikh

Is there any way to achieve field level security per record. It can be by custom plugin as well.  I did try creating a custom plugin, but that...

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Customer Service forum .msg file type attachments via email being converted to .eml file type

Posted on by LtPMitchell

When people send an email into Dynamics365 and it has a .msg file attachment, D365 seems to convert the file to an .eml file type before putting into into the attachments in D365. Does this sound correct? Are there any other file types that are co...

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