News and Announcements icon

Dynamics 365 CommunityForums Project Service Automation forum Duplicate Team Members...

Project Service Automation forum

Unanswered

Duplicate Team Members are adding as resources.

(1) Share

Report

Report

Posted on by JiniFrancis

12

Hi,

I have created a project and added team members. But duplicate users are added.

How to prevent that.

Categories:

Resource Management

All responses Img

All responses (1)

Answers Img

Answers (0)

Leah Ju Microsoft Employee on at

Like (0)

Report

Duplicate Team Members are adding as resources.

Hi Partner,

You mean these two?

Duplicate user claims are inaccurate.

These are two project team member records, and they point to the same bookable resource records, then relate to user.

When you create new project team member, you can select any bookable resource, though it is selected in other project team members.

It is by-design.

If you don't want to show resources that has related to other project team members when you create new, maybe you can try to filter 'Bookable resource' lookup view as following screenshots.
--Make the lookup view show only resources that are not related to any project team member.

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 283,860 Super User

#2

Martin Dráb 225,155 Super User

#3

nmaenpaa 101,146

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans