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Dataverse Diaries: How Microsoft’s MCP is Quietly Winning the AI War

how Microsoft’s Dataverse MCP (Model Contextual Prompting) future-proofs AI by offering a model-agnostic semantic layer. Instead of tying customers to Microsoft’s own AI models, MCP enables interoperability with any LLM (like OpenAI, Claude, or x...

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D365 CRM Presales Cheat Sheet

This cheat sheet is a strategic tool designed for Dynamics 365 presales professionals to balance empathy and urgency during discovery sessions. By alternating between supportive Good Cop questions and firm, challenge-oriented Bad Cop questions, th...

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Dynamics 365 Remote Assist Augmented Reality for Field Service

Dynamics 365 Field Service: Remote Assist and Guides will provide the attendees with the opportunity to significantly enhance the effectiveness for your learning and the guides helps them standardize their training processes through interactive st...

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Smart Help Solution To Navigate To Old CRM 365 Settings

OMG Not able to get a Navigation for your legacy settings page when clicking on Advanced Settings?  it is getting way around to reach the Settings page!? I believe until last week crm users , consultants were navigated to the tradition...

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Quick Synopsis of Dynamics 365 Field Service 2020 release wave 1

Time entries and inspections. ·        Create an inspection through a designer experience. ·        Associate an inspection with a work order. ·...

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Dont want to Miss UpgradeRun in Dynamics 365 CRM Implement a Power automate solution

I have commonly used the admin center board with Dynamics 365 office viewing solution upgrade history in my organization . With new CRM 365 features Upgrade run , user can visualize the historic changes  within  dynam...

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Age Care Service Management using 365 & Field Service

  As many of the projects we work are related to  CRM   &  healthcare implementations,  I have faced many requirements where business cases focused on well-managed age care module with data management process that...

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Solution History report

Want to examine what are all the solution changes applied to your  CRM organization last year? Often most of CRM Customers, will come across a number of requests regarding historic changes that has been implemented to their Microsoft CRM Org...

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